What is the Public Information Center (PIC) Program?
The World Bank’s Public Information Center provides information on its projects and activities, as well as publications and studies on development issues. In Vietnam, the PIC Program includes seven centers across the country and is part of a wider family of Public Information Centers (PICs) all over the world. .
As part of its information disclosure policy, the Bank is striving for effective and proactive dissemination of publications and development-related information to enhance public understanding of the Bank’s work, promote more informed participation in program and project design, and to increase country ownership of programs and projects for better development results.
What are the location, hours and contact for each center?  Hanoi:
Vietnam Development Information Center and Services
The World Bank Ground Floor
63 Ly Thai To Street
Hanoi
Operation Hours:
Monday-Friday: 8:00am - 5:30pm
Contact: Tran, Chi Kim
Phone: +84 4 934 6845
Email: info@vdic.org.vn
Ho Chi Minh City:
Public Information Center
Ho Chi Minh City General Sciences Library
69 Ly Tu Triong Street, District 1,
Ho Chi Minh City
Operation Hours:
Tuesday-Sunday: 7:30am - 7:00pm Hue City:
Public Information Center
Hue University Learning Resource Center
20 Le Loi Street,
Hue
Operation Hours:
Monday-Saturday: 7:30am - 9:00pm Email: is@lrc-hueuni.edu.vn and:
Public Information Center
Hue Provincial Library
29A Le Qui Don Street,
Hue City
Operation Hours:
Monday-Saturday: 7:30am - 9:00pm Can Tho City:
Public Information Center
Can Tho City University Library
3/2 Street,
Can Tho City
Operation Hours:
Monday-Saturday: 7:00am - 9:00pm and:
Public Information Center
Can Tho City Library
1 Phan Dinh Phung Street,
Can Tho City
Operation Hours:
Monday-Sunday: 7:00am - 11:00am / 1:00pm - 5:00pm Da Nang City:
Public Information Center
Danang General Sciences Library
Tran Phu/46 Bach Dang,
Da Nang City
Operation Hours:
Tuesday-Saturday: 7:00am - 11:00am; 1:30pm - 5:00pm How can we access that information?
Everyone is welcome to visit and use our PIC. While materials and publications cannot be taken outside of the building, photocopy services are available and most things can be printed from our website. Also, staff are available to assist the public in searching our information resources. A vital activity of the Vietnam program is the translation of key World Bank documents and relevant publications on development issues from English to Vietnamese. Publications translated by the World Bank in Vietnam are made freely available on the internet, sold in print at affordable prices, and made available for consultation in the Public Information Centers. There are some free publications, as well as publications in Thai, Khmer and Lao languages. PIC is staffed by a Public Information Assistant who can help you with all your research and information needs.
What reports, documents and services are available?
The PIC Program provides information related to World Bank-supported projects in the country. Other reports and publications available include:  Project Information Documents(PIDs). These are documents that give brief summaries of evolving projects. These are updated and expanded as the project preparation proceeds
Project Appraisal Documents(PADs). These contain descriptions of a project and the plan for its implementation, including procurement procedures. These are made available to the public after presentation to the Board.
Economic Sector Reports. These include macroeconomic analysis of the economy, analyses of major economic sectors and other reports on specified issues, such as poverty assessment, etc. Environmental Assessments (EAs). EAs are detailed studies required for projects likely to have significant impact on the environment. Such studies are available before the final appraisal of the viability of the project.
Loan (or Development Credit) Agreements. These are records of loan amounts and terms and conditions on which the loan is made. It also records the borrower's general commitment to the project objectives. It is made available to the public after the loan agreement is signed and declared effective or ready for disbursement.
Bidding and consultant documents. These provide guidelines for borrowers and their implementing agencies in the procurement of goods, works and consulting services.
UN Development Business. A United Nations publication that publishes general procurement notices for goods, works, and services to be procured through international competitive bidding for each Bank-financed project.
Other services: Recent World Bank publications in print, including selected titles published in the United States and all titles published in Vietnam. Print copies of all public documents for World Bank projects in Vietnam. Development-related publications from numerous, well-know academic publishers and development institutions. Online access to World Bank project documents, publications, and reports for all countries. Free access to the Internet for development-related research. Special collection of CD-ROMs and DVDs on development issues. Knowledge-sharing activities such as forums, presentations and book launches. Reference service by skilled librarians.
Additional information sources
In addition to PIC, additional locations provide access to development information.
Listed below are some of the locations available to the public.
Depository Libraries, partner organizations which allow visitors to view World Bank publications free of cost.
Local Book Distributors, local distributors which sell World Bank publications. More information:
JOLIS: A searchable repository of online materials.
Publications and Reportsavailable at PIC.
Electronic Databases | 
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