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Justice Reform


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Justice Sector Institutions in World Bank client countries across Europe and Central Asia have undergone and continue experiencing significant change. Since the 1990s, the World Bank has supported them technically and financially in their efforts to address dysfunctions in justice sector institutions that present obstacles to economic and social development. Poorly performing courts cannot fulfill their role as arbiters and effectively enforce the rules of the game. This undermines the effectiveness of legal and regulatory frameworks in financial and economic sectors, as neither Government nor private sector actors are held accountable for non-compliance with the rule of law. The lack of well-functioning, accessible and affordable dispute resolution mechanisms can also weaken social stability and contribute to exacerbating situations of fragility and conflict.

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What's new

Alternative Dispute Resolution Guidelines (2011) More>

Alternative Dispute Resolution Center Manual (2011) More> 



Data & Statistics
Actionable Governance Indicators
The Actionable Governance Indicators Data Portal consolidates information and provides a one-stop-shop platform to navigate these indicators and their documents and offers customized tools for data management, analysis and display.
The BEEPS is an ongoing project that aims to provide feedback from enterprises on the state of the private sector in participating countries by assessing the constraints to private sector growth, including the constraints posed by dysfunctions in the justice system. A primary goal of BEEPS is to capture indicators of the business environment and firm-state interaction. It is a joint initiative of the European Bank for Reconstruction and Development and the World Bank.
The World Bank's work on justice reform with client countries in Europe and Central Asia has been and continues being tailored to country specific needs and contexts. It has been based on country demand and guided and informed by justice reform approaches, standards, and experiences across the globe. The organization has produced various documents with strategic relevance for the World Bank's work on justice reform which are listed in the publications section of this website, and an official strategy dedicated solely to justice sector reform is yet to be developed. More >

Justice Sector Institutions in World Bank client countries across Europe and Central Asia have undergone significant change and achieved improvements, but they continue experiencing challenges. Although the nature of these challenges, their gravity and their underlying causes differ from country to country, there are some recurrent issues that are addressed by justice reform projects in the region. More>

Reports and Analysis


 Alternative Dispute Resolution Guidelines (2011; pdf Eng)

These guidelines set out criteria and indicators to help addressing key questions pertaining to the use of ADR. They offer guidance on the issues that should be considered for any potential ADR project and the relative importance these factors have. They comprise:

  • an assessment of lessons learned in ADR reform, and consequent good practice; 
  • a detailed discussion of the various issues to be considered in ADR interventions; 
  • a wide range of structural options for ADR interventions; 
  • case studies that provide practical examples; and 
  • a series of diagnostic tools.

manualAlternative Dispute Resolution Center Manual (2011; pdf Eng)

This Guide for Practitioners on Establishing and Managing ADR Centers is useful when working on the establishment or improvement of ADR Centers. The Manual specifically:


  • Summarizes good practice guidelines in the establishment of an ADR Center 
  • Provides a rich body of case studies incorporating IFC and non-IFC related ADR Centers globally, and 
  • Provides a comprehensive appendix of pro forma documents for use by ADR Centers.

The Manual is accompanied by an updated electronic Case Management System/Database and a User Manual explaining how to install and use the system.

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Projects and Programs

Starting with the early days of transition in Europe and Central Asia in the late 1980s, the World Bank has supported justice reform efforts throughout the region. The development of the justice reform portfolio and the content of the projects reflect the evolving needs of support for justice sector institutions. A list of most recent World Bank justice projects and programs in Europe and Central Asia can be accessed here. 

Projects in Focus
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Azerbaijan Judicial Modernization Project - Additional Financing 

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Justice Sector Peer-Assisted Learning Network
Conferences and Seminars
ECA Justice Practice Group composed of the World Bank staff and consultants working on justice issues in the region as well as staff of partner organizations has organized a series of knowledge sharing events since 2009. More>

The World Bank is working on judicial and legal reform projects in ECA region in close collaboration with a number of partners. More > 


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