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How Can You Report Fraud or Corruption in World Bank Projects?

To report allegations of Bank staff misconduct or allegations of fraud or corruption within the World Bank Group or in Bank Group-financed operations, you should contact the Department of Institutional Integrity (INT). You can contact the INT in a number of different ways:

By telephone (to the World Bank): 202-458-7677

By fax: 202-522-7140

By e-mail: investigations_hotline@worldbank.org

By using the on-line complaint form: http://www.worldbank.org/integrity

By contacting an external hotline service (24 hours/day):
to reverse the charges (collect calls): 704-556-7046

By mail: World Bank Alertline, PMB 3767, 13950 Ballantyne Corporate Place, Charlotte, North Carolina 28277, USA

By Fax (to the World Bank Alertline): 704-556-0732

Anonymous calls are accepted - further details on anonymity are contained on the INT's website.

When calling or sending in a complaint (anonymous or otherwise), please be as specific as possible. Your complaint should include:

  • Specifically what wrongdoing you are reporting
  • Specific dates and time
  • Specific location where wrongdoing occurred
  • How the individual or firm completed the alleged wrongdoing
  • Why the individual or firm perpetrated the offense
  • Why you believe the alleged activity was misconduct
  • What physical evidence or documentation exists to corroborate your allegations
  • Other witnesses to the alleged wrongdoing
  • How you can be reached for further information.

What Constitutes Fraud and Corruption?

The INT investigates allegations of fraud and corruption within the World Bank Group or involving World Bank-financed contracts. The violations listed below should be reported to the Department of Institutional Integrity:
  • Contract irregularities and violations of the Bank's procurement guidelines
  • Bid rigging
  • Collusion by bidders
  • Fraudulent bids
  • Fraud in contract performance
  • Fraudulent contract
  • Fraud in an audit inquiry
  • Product substitution
  • Defective pricing or parts
  • Cost / labor mischarging
  • Bribery and acceptance of gratuities
  • Solicitation and/or receipt of kickbacks
  • Misuse of Bank funds or positions
  • Travel fraud
  • Theft and embezzlement
  • Reprisals
  • Gross waste of Bank funds



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