Respectful Workplace Advisors
RWAs are a network of volunteer peers in Bank Group work units in Washington and country offices who serve as an informal avenue of assistance to staff facing harassment, disrespectful behaviors or other sources of stress at work.

We help staff find ways to address concerns they are reluctant or uncertain how to raise through regular channels. The office is a totally confidential resource for staff who are not sure about what to do or where to start.

Our mediators facilitate dialog between those with a problem or conflict. This is a voluntary process in which the parties involved control the outcome and there is total confidentiality.

We advise and train staff and managers about actions that might constitute misconduct and on the process for handling allegations of misconduct.

Peers review managerial decisions that affect a staff member's employment and make recommendations to correct abuses of discretion. The Appeals Committee Office staff is available to assist Bank Group staff in submitting an appeal.

If a staff member is dissatisfied with the outcome of an appeal, workers compensation or pension benefits review processes, they can file an application with the Administrative Tribunal for review.