Mediation Services is readily available to assist staff in further understanding of the mediation process:

Address:
The World Bank Group
Room MC8-748 (in person)
MSN MC8-805 (by mail)
1818 H Street, N.W.
Washington, DC 20433
USA

Hotline: (202)458-0424
Fax: (202)522-7444
E-mail: mediation@worldbank.org
Web: http://worldbank.org/mediations