About the RWA Program at the World Bank Group

Respectful Workplace Advisors (RWAs) are a network of volunteer peers in Bank Group work units in Washington and in country offices who serve as an informal avenue of assistance to staff facing harassment, disrespectful behaviors or other sources of stress at work. The RWA’s primary role is to be a confidential, trusted and readily accessible resource that staff can turn to for help with workplace problems when they feel uncomfortable seeking help from routine channels, such as their supervisors or HR staff, or want information about where to seek assistance. Their goal is to help staff help themselves by listening and providing problem-solving advice. They do not become directly involved in resolving the issues brought to them by colleagues (click here to see Terms of Reference RWAs).RWAs can help staff access the services of any of the Bank Group’s Conflict Resolution Services (CRS), if appropriate. The RWA network is overseen by the Ombuds Services office. (RWAs were formerly called Anti-harassment Advisors – AHAs.)