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  |  Suspected contract irregularities and violations of the Bank's procurement guidelines |
  |  Bid manipulation |
  |  Bid collusion |
  |  Coercive practices |
  |  Fraudulent bids |
  |  Fraud in an audit inquiry |
  |  Cost or labor mischarges |
  |  Product substitution |
  |  Substandard or inferior parts or materials |
  |  Bribery or acceptance of gratuities |
  |  Abuse of authority |
  |  Travel-related fraud |
  |  Benefits and allowance fraud |
  |  Involvement of Bank Group staff in any of the afore-mentioned |
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| Â What information should I provide to INT? |
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| Please make your complaint as specific as possible and include details such as: |
  |  what alleged wrongdoing you are reporting, |
  |  where and when (dates and times if available), |
  |  who is/are the perpetrators, and |
  |  how the individual or firm committed the alleged wrongdoing. |
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| Include the project name, if you know it. If possible, provide information on documentation available to corroborate the allegations, and names of witnesses to the alleged wrongdoing.  Let us know how you can be reached for further information or clarification. |
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| Â How do I provide the information I have? |
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 Call the Fraud and Corruption Hotline (operated by an independent third party) | toll free: |  +1.800.831.0463 | collect calls: |  +1.704.556.7046 | |  | Hotline open 24 hours a day Interpreters available Anonymous calls accepted |
| Â | If you feel your communication is particularly sensitive, we recommend you mail it to the address below. | PMB 3767 13950 Ballantyne Corporate Place Charlotte, NC 28277 USA |
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| What is the World Bank's confidentiality policy? |
Complainants are requested to provide their name and telephone number, email or mailing address to enable us to obtain further information and to follow up on the report. If you choose to give us your name but want your name to remain confidential, the Bank will not reveal your name in any court or tribunal process and will not reveal any information that may disclose your identity to anyone outside the investigative team and its managers and attorneys unless the Bank determines you have made an intentional misrepresentation or omission, or the Bank is required to do so by law.Â
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| What if I want to remain anonymous? |
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If you prefer to remain anonymous, the Bank may still investigate your complaint and do its best to examine the allegations that you provide. However, anonymous allegations are often more difficult to pursue and often do not fully address all of the complainant's concerns, but we respect your wish not to provide your name.
Note:Â In order to protect the reputations and privacy rights of all parties, and to promote due process and the fairness of investigations, it is important that the information you provide be truthful, accurate, and given in good faith. |
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