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Office of Ethics and Business Conduct

The Office of Ethics and Business Conduct (EBC) ensures staff members understand their ethical obligations to the World Bank as embodied in its Core Values and the various rules, policies, guidelines under which they operate.

Staff bear individual responsibility for the ethics of the institution. Even if they are unable to affect institutional outcomes that are beyond their control, they have full control over their own behavior. One of the first steps – sometimes the only one needed – in managing an ethically challenging situation is to disclose and seek advice before taking action.

The Office of Ethics and Business Conduct has four strategic business lines to help ensure that WBG staff are aware of their ethics and business conduct obligations to the Bank Group:

  • Providing training, outreach, and communication on business conduct;
  • managing programs to promote transparency and trust including conflicts of interest and financial disclosure;
  • responding to and investigating certain allegations of staff misconduct; and
  • tracking trends and providing insights to senior management.

The EBC is accessible to all staff, family members of staff members, World Bank Group clients and vendors, and can be contacted anonymously through the Ethics HelpLine anytime, anywhere


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