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Corporate Scorecard

At a Glance

  • The annual Corporate Scorecard provides a snapshot of the Bank’s overall performance and is a key part of the Bank’s 2012 Annual Report.
  • The International Development Association (IDA) was the first multilateral development institution to use a framework with quantitative indicators to monitor results and performance.
  • The Corporate Scorecard is a “living document” that will evolve and improve over time as our ability to report on results expands.
  • It facilitates strategic dialogue between Management and the Board on progress made and areas that need attention.

Overview
The Corporate Scorecard provides information on the Bank’s overall performance and results achieved by its clients against the backdrop of global development objectives, in support of the Bank’s commitment to openness, accountability and results. The Scorecard facilitates dialogue between Management and the Board on progress made and areas that need attention. The four-tier Scorecard covers the full spectrum of International Bank of Reconstruction and Development (IBRD) and IDA activities.

With the Results Measurement System, adopted for the 13th replenishment of the IDA in 2002, the Bank became the first multilateral development institution to use a framework with quantitative indicators to monitor results and performance. The Corporate Scorecard expands this approach to the entire World Bank covering both the IBRD and IDA. It was first published in print in September 2011, and an online version debuted in April 2012.

What is the Corporate Scorecard?
The Corporate Scorecard uses an integrated results and performance framework, which is organized in a four-tier structure that groups indicators along the results chain (for more information please see “Summary of the Corporate Scorecard”). For the first time, in 2012, the Scorecard is part of the World Bank Annual Report.

Two of the tiers track elements of development results (Tiers I and II), and the other two capture elements of performance (Tiers III and IV). The Corporate Scorecard monitors, at an aggregate level, whether the Bank is functioning efficiently and adapting itself successfully (Tier IV), and whether it is managing its operations and services effectively (Tier III) to support countries in achieving results (Tier II) in the context of global development progress and priorities (Tier I). It presents a high-level view and is not intended to provide country or activity-level information.

The Corporate Scorecard is a “living document” that will evolve and improve over time as our ability to report on results expands. The current indicators are aligned with the availability of data. Bank management is also aligning its performance monitoring to the Scorecard. Most indicators in tiers III and IV will be updated on a quarterly basis and reported to the Board regularly. Bank performance monitoring systems are also complemented by independent evaluation.

Online Corporate Scorecard
In April 2012, the World Bank developed an electronic version of the Corporate Scorecard. The electronic version provides users with easy on-line access to indicators, data disaggregated by regions and countries for selected indicators, time series, and visual data presentation.
The online Scorecard also includes definitions, sources, and links to supplemental information and other relevant resources. Going forward, the web based Corporate Scorecard will continue to be improved in terms of its functionality, richness of data and information to provide the Bank's shareholders, partners and stakeholders with the tool to effectively access and use the Bank's integrated results and performance framework.
Bank Experts: Gisu Mohadjer, Marie H. R. Bakker

Media Contact: Melissa Fossberg, mfossberg@worldbank.org, 1-202-458-4145

Updated: September 2012




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