Good Practices

The Quality Assurance Group works to identify good practice elements of Bank projects and programs in all of its assessments. Over the past few years, QAG has reviewed several tasks, reports and activities, and finds that there is no single perfect project, program, task or activity. However many Bank projects have elements of good practice.

Assessments are carried out by QAG panels which may be comprised of two or more internal Bank staff and external panel members, and a QAG moderator. Some assessments may include field visits to the project/program site as well. Activities, tasks and reports are assessed for a number of factors and dimensions. Besides being rated Highly Satisfactory overall, these tasks also excel on at least two of the following dimensions:

• Strategic Relevance and Timeliness
• Internal Quality
• Dialogue and Dissemination
• Likely Impact
• Bank Inputs and Processes

Specific examples of standards having “good practice”features under these categories can be found in the assessments.  A second list, which excel on specific aspects, is also included. These aspects cover the following areas:

• Task objectives
• Relevance (to the Bank’s agenda)
• Client Involvement
• Coverage and Scope
• Quality of Analysis
• Quality of Empirical Evidence
• Conclusions and Recommendations
• Dissemination
• Overall quality of presentation
• Success Indicators
• Impact
  a) Client
  b) Bank
  c) Donors
  d) Stakeholders
• Peer review process
• Managerial attention

Click here to view a sample of good practices that have been drawn from the QAG Assessments, which have Highly Satisfactory Ratings in all the assessment categories.