By Title Advisory Services respond to questions on development topics. Select the title below to contact the appropriate Advisory Service. For the list of Advisory Services by Topic, click here
 Agriculture and Rural Development
AskMNA
Data Advisory Service
Education Advisory Service
Environmental Helpdesk
Feedback
Financial Sector Knowledge and Information Services (FSKIS)
Financial Sector Reform and Strengthening Initiative (FIRST), AskFIRST Help Desk
Global Development Learning Network (GDLN) Advisory Desk
Health and Population Advisory Service
Information and Communication Technologies
Infrastructure:
 Energy Help Desk
Transport Help Desk
Urban Help Desk
Legal Help Desk
Nutrition Advisory Service
Oil, Gas, Mining, and Chemicals (OGMC) Help Desk
Operations Evaluation Department (OED) Help Desk
Poverty Reduction and Economic Management Network - PREM Advisory Service:
Economic Policy
Governance and Public Sector Reform
Gender
Heavily Indebted Poor Countries (HIPC)
Poverty Reduction Strategies (PRSP)
Poverty
Rapid Response Private Sector Development Services
Social DevelopmentÂ
Social Protection Advisory Service
For general questions on Advisory Services and Knowledge Sharing, send an email to Ksharing@worldbank.org
Agriculture and Rural Development
 Agriculture and Rural DevelopmentÂ
 Help Desk 
AskMNA
The Service focuses on serving Bank staff and partners in accessing knowledge resources on development issues in a timely manner. Backed by the World Bank Group's Advisory Services and the wider development community, we will help you locate research papers, best practices, terms of reference, presentations, key policies, communities of practice, project information, and useful links from the World Bank and other sites.
Data Advisory Service
The Service responds to clients' data needs and provides information on the World Bank databases.  202-473-7824
data@worldbank.org
Website: Data & Statistics
Education Advisory Service
The Service can help you access information about the World Bank and Education. We can assist in locating education-related documents, good practice examples, statistics, and project information. Please note that we do not answer scholarship questions and do not offer college admission advice. eservice@worldbank.org
Website: Education Advisory Service
Environment Helpdesk
Carbon Finance Communications
Carbon Finance Helpdesk
Website: Environment Website
Email:envhelpdesk@worldbank.org
World Bank Feedback
The Service helps you locate online information resources, project information and publications. While we cannot provide in-depth research, we will do our best to guide you to those web sites most likely to have the replies to your questions. We also welcome suggestions on how to make our web site more useful.
Website: Feedback
Financial Sector Knowledge and Information Services (FSKIS)
The Service focuses on serving Bank staff and our partners in accessing knowledge resources on development issues in a timely manner. We can facilitate and advise our external audience on how to find more information about the development of financial systems in developing countries.
askfinancialsector@worldbank.org
Website: Knowledge and Information Services
Financial Sector Reform and Strengthening Initiative (FIRST), AskFIRST Help Desk
AskFIRST is a help-desk service to help users expand upon the knowledge of the Information Exchange, an online portal of the financial sector development activities of the donor community, as well as the general point of contact for all FIRST related queries. 202-473-2826
 202-522-0277
askfirst@firstinitiative.org
Website: First Initiative
Global Development Learning Network (GDLN) Advisory Desk
This is a web and phone-based information service. It responds to email, telephone, or faxed requests for general information about GDLN, or to more specific inquiries, including how to work with GDLN, where to find information on the GDLN website, advice on organizing or developing a GDLN activity, tips on operating a GDLN Center, and more. The Advisory Desk also features an FAQ section. 202-473-0975
gdln@worldbank.org
Website: GDLN Advisory Desk
Health and Population Advisory Service
The primary roles are to connect staff with relevant and timely information on health and population, provide guidance on accessing resources, and disseminate selected information on health, tailored to user needs.
Healthpop@WorldBank.org
Website: HNP Advisory Service
Information and Communication Technologies Provides services in all aspects of the Information and Communication Technologies
Telephone: 202 453 4645
gict@worldbank.org
www.worldbank.org/ict
Infrastructure - Energy Information Service
The Energy Information Service responds to requests for hard copies of World Bank energy publications, and to queries related to World Bank activities in the energy sector. Before contacting us, however, please take a look at our website where you will find all World Bank energy-related policy documents, publications and electronic resources, and information on World Bank lending activities in the energy sector.
Infrastructure - Transport Help Desk
The Transport Help Desk is a tool for Bank staff to draw on the extensive experience and expertise of their colleagues working in the transport sector and to assist them in locating information and resources relevant to their work.
202-473-5700
202-522-3223
transport@worldbank.org
Website: Transport Help Desk
Infrastructure - Urban Help Desk
The Service is a tool to: draw on the extensive experience and expertise of the Urban family across the World Bank; connect to your colleagues working on related topics in different countries and regions; and, locate urban-related information sources and resources within or outside the Bank.Â
Legal Help Desk
The Service provides assistance in locating online information resources, project information and publications produced by the Legal Vice Presidency of the World Bank. 202-458-1530
202-522-1598
legalhelpdesk@worldbank.org
Website: Help Desk
Nutrition Advisory Service
The primary roles are to connect staff with relevant and timely information on nutrition, provide guidance on accessing resources, and disseminate selected information on nutrition, tailored to user needs.
202-473-2256
202-614-0657
Nutrition@worldbank.org
Website: HNP Advisory Service
Oil, Gas, Mining, and Chemicals (OGMC) Help Desk
The Desk responds to questions, provides information, and facilitates access to expertise in the areas of oil, gas, mining and chemicals. It also provides access to publications and departmental learning events. 202-458-8352
ogmc@worldbank.org
Website: Oil, Gas, Mining, and Chemicals
Operations Evaluation Department (OED) Help Desk
The Desk is an intermediary between OED and its clients. It responds to inquiries on OED's evaluation methods, data, and results, and provides assistance in accessing and using OED's products and services. 202-458-4497
eline@worldbank.org
Website: OED Help Desk
Poverty Reduction and Economic Management Network (PREM) Advisory Service
Provides services in the topic areas of:
Economic Policy
Governance and Public Sector Reform
Gender
Heavily Indebted Poor Countries (HIPC)
PRSP (Poverty Reduction Strategies)
Poverty 202-458-PREM (7736)
 premadvisory@worldbank.org
Website: PREM Advisory Service
Rapid Response: Private Sector Development Services
This service offers direct access to hundreds of best practice papers, large databases on privatization projects and business regulation, and access to experts through online discussions and helpdesk services.
202-458-7777
rru@worldbank.org
Website: Rapid Response
Social Development
Website: Social Development
Email:socialdevelopment@worldbank.org Â
Social Protection Advisory Service
It is the human interface of Social Protection Knowledge Sharing and the main connector of the Social Protection Network. Our service includes responding to queries related to the Bank's work on Social Protection issues, connecting clients with Experts & Institutions, providing orientation to staff & clients on the Network, demonstrating Social Protection information resources and dissemination information on current initiatives and events. 202-458-5267
202-614-0471
socialprotection@worldbank.org
Website: Social Protection
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