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Ask Us: Advisory Services and Help Desks, by Title

By Title

Advisory Services respond to questions on development topics. Select the title below to contact the appropriate Advisory Service.

For the list of Advisory Services by Topic, click here

arrow.gifAgriculture and Rural Development
arrow.gifAskMNA
arrow.gifData Advisory Service
arrow.gifEducation Advisory Service
arrow.gifEnvironmental Helpdesk

arrow.gifFeedback
arrow.gifFinancial Sector Knowledge and Information Services (FSKIS)
arrow.gifFinancial Sector Reform and Strengthening Initiative (FIRST), AskFIRST Help Desk
arrow.gifGlobal Development Learning Network (GDLN) Advisory Desk
arrow.gifHealth and Population Advisory Service
arrow.gifInformation and Communication Technologies
arrow.gifInfrastructure:
small arrowEnergy Help Desk
small arrowTransport Help Desk
small arrowUrban Help Desk
arrow.gifLegal Help Desk
arrow.gifNutrition Advisory Service
arrow.gifOil, Gas, Mining, and Chemicals (OGMC) Help Desk
arrow.gifOperations Evaluation Department (OED) Help Desk
arrow.gifPoverty Reduction and Economic Management Network - PREM Advisory Service:
small arrowEconomic Policy
small arrowGovernance and Public Sector Reform
small arrowGender
small arrowHeavily Indebted Poor Countries (HIPC)
small arrowPoverty Reduction Strategies (PRSP)
small arrowPoverty
arrow.gifRapid Response Private Sector Development Services
arrow.gifSocial Development 
arrow.gifSocial Protection Advisory Service

For general questions on Advisory Services and Knowledge Sharing, send an email to Ksharing@worldbank.org


arrow.gifAgriculture and Rural Development

WWW iconAgriculture and Rural Development 
email iconHelp Desk


arrow.gifAskMNA

The Service focuses on serving Bank staff and partners in accessing knowledge resources on development issues in a timely manner. Backed by the World Bank Group's Advisory Services and the wider development community, we will help you locate research papers, best practices, terms of reference, presentations, key policies, communities of practice, project information, and useful links from the World Bank and other sites.




arrow.gifData Advisory Service

The Service responds to clients' data needs and provides information on the World Bank databases.

phone icon202-473-7824
email icondata@worldbank.org
WWW iconWebsite: Data & Statistics




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Education Advisory Service

The Service can help you access information about the World Bank and Education. We can assist in locating education-related documents, good practice examples, statistics, and project information. Please note that we do not answer scholarship questions and do not offer college admission advice.

email iconeservice@worldbank.org
WWW icon
Website: Education Advisory Service


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arrow.gifEnvironment Helpdesk
small arrow
Carbon Finance Communications
small arrowCarbon Finance Helpdesk

WWW iconWebsite: Environment Website
email iconEmail:
envhelpdesk@worldbank.org

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arrow.gifWorld Bank Feedback

The Service helps you locate online information resources, project information and publications. While we cannot provide in-depth research, we will do our best to guide you to those web sites most likely to have the replies to your questions. We also welcome suggestions on how to make our web site more useful.


WWW iconWebsite: Feedback




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Financial Sector Knowledge and Information Services (FSKIS)


The Service focuses on serving Bank staff and our partners in accessing knowledge resources on development issues in a timely manner. We can facilitate and advise our external audience on how to find more information about the development of financial systems in developing countries.

email iconaskfinancialsector@worldbank.org
WWW iconWebsite: Knowledge and Information Services



arrow.gifFinancial Sector Reform and Strengthening Initiative (FIRST), AskFIRST Help Desk

AskFIRST is a help-desk service to help users expand upon the knowledge of the Information Exchange, an online portal of the financial sector development activities of the donor community, as well as the general point of contact for all FIRST related queries.

phone icon202-473-2826
Fax icon202-522-0277
email iconaskfirst@firstinitiative.org
WWW iconWebsite: First Initiative




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Global Development Learning Network (GDLN) Advisory Desk

This is a web and phone-based information service. It responds to email, telephone, or faxed requests for general information about GDLN, or to more specific inquiries, including how to work with GDLN, where to find information on the GDLN website, advice on organizing or developing a GDLN activity, tips on operating a GDLN Center, and more. The Advisory Desk also features an FAQ section.

phone icon202-473-0975
email icongdln@worldbank.org
WWW iconWebsite: GDLN Advisory Desk




arrow.gifHealth and Population Advisory Service

The primary roles are to connect staff with relevant and timely information on health and population, provide guidance on accessing resources, and disseminate selected information on health, tailored to user needs.

email iconHealthpop@WorldBank.org
WWW icon
Website: HNP Advisory Service


arrow.gifInformation and Communication Technologies

Provides services in all aspects of the Information and Communication Technologies

phone icon
Telephone: 202 453 4645
email icongict@worldbank.org
WWW iconwww.worldbank.org/ict



arrow.gifInfrastructure - Energy Information Service

The Energy Information Service responds to requests for hard copies of World Bank energy publications, and to queries related to World Bank activities in the energy sector. Before contacting us, however, please take a look at our website where you will find all World Bank energy-related policy documents, publications and electronic resources, and information on World Bank lending activities in the energy sector.


arrow.gifInfrastructure - Transport Help Desk

The Transport Help Desk is a tool for Bank staff to draw on the extensive experience and expertise of their colleagues working in the transport sector and to assist them in locating information and resources relevant to their work.

phone icon202-473-5700
Fax icon202-522-3223
email icontransport@worldbank.org
WWW iconWebsite: Transport Help Desk




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Infrastructure - Urban Help Desk

The Service is a tool to: draw on the extensive experience and expertise of the Urban family across the World Bank; connect to your colleagues working on related topics in different countries and regions; and, locate urban-related information sources and resources within or outside the Bank.
 



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Legal Help Desk

The Service provides assistance in locating online information resources, project information and publications produced by the Legal Vice Presidency of the World Bank.

phone icon202-458-1530
Fax icon202-522-1598
email iconlegalhelpdesk@worldbank.org
WWW iconWebsite: Help Desk




arrow.gifNutrition Advisory Service

The primary roles are to connect staff with relevant and timely information on nutrition, provide guidance on accessing resources, and disseminate selected information on nutrition, tailored to user needs.

phone icon202-473-2256
Fax icon202-614-0657
email iconNutrition@worldbank.org
WWW iconWebsite: HNP Advisory Service




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Oil, Gas, Mining, and Chemicals (OGMC) Help Desk

The Desk responds to questions, provides information, and facilitates access to expertise in the areas of oil, gas, mining and chemicals. It also provides access to publications and departmental learning events.

phone icon202-458-8352
email iconogmc@worldbank.org
WWW iconWebsite: Oil, Gas, Mining, and Chemicals




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Operations Evaluation Department (OED) Help Desk

The Desk is an intermediary between OED and its clients. It responds to inquiries on OED's evaluation methods, data, and results, and provides assistance in accessing and using OED's products and services.

phone icon202-458-4497
email iconeline@worldbank.org
WWW iconWebsite: OED Help Desk




arrow.gifPoverty Reduction and Economic Management Network (PREM) Advisory Service

Provides services in the topic areas of:
small arrowEconomic Policy
small arrowGovernance and Public Sector Reform
small arrowGender
small arrowHeavily Indebted Poor Countries (HIPC)
small arrowPRSP (Poverty Reduction Strategies)
small arrowPoverty

phone icon 202-458-PREM (7736)
email icon premadvisory@worldbank.org
WWW icon Website: PREM Advisory Service



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Rapid Response: Private Sector Development Services

This service offers direct access to hundreds of best practice papers, large databases on privatization projects and business regulation, and access to experts through online discussions and helpdesk services.

phone icon202-458-7777
email iconrru@worldbank.org
WWW iconWebsite: Rapid Response

arrow.gifSocial Development

WWW iconWebsite: Social Development
email icon Email:
socialdevelopment@worldbank.org

 


arrow.gifSocial Protection Advisory Service

It is the human interface of Social Protection Knowledge Sharing and the main connector of the Social Protection Network. Our service includes responding to queries related to the Bank's work on Social Protection issues, connecting clients with Experts & Institutions, providing orientation to staff & clients on the Network, demonstrating Social Protection information resources and dissemination information on current initiatives and events.

phone icon202-458-5267
Fax icon202-614-0471
email iconsocialprotection@worldbank.org
WWW iconWebsite: Social Protection



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