 | BOOKS |
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| Where can I buy World Bank publications? |
| There are several places you can purchase World Bank books. (See the book buying guide for a complete illustration of the options)
The official site of the World Bank publications department e-commerce site. There are a variety of purchase options: online, order form, fax, mail, email, and phone.
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| Where can I buy non-World Bank publications? |
| Buy non-World Bank titles at the InfoShop Development Bookstore: either in the store in DC or online, with an order form, mail, fax, email, and phone. |
| What’s the difference between the World Bank e-commerce site and the InfoShop? |
| The InfoShop , a unit within the World Bank publications department offers World Bank titles, project documents, as well as non-World Bank titles on development topics. It is also a public forum for the exchange of knowledge, information, and ideas.
Visit the book buying guide for a snapshot of the different products and services available through the different portals.
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| | Are World Bank publications complimentary? |
| No, World Bank publications are available for purchase online, or at the InfoShop bookstore.
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 | DOCUMENTS |
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| | Where can I search for operational documents? |
| Documents can be searched and printed for free at http://www-wds.worldbank.org/. The InfoShop carries a select number of display copies. Country Public Information Centers (PICs) also carry regionally relevant documents. Click here for a listing of country PICs. Still can't find a document? Email your question to pic@worldbank.org |
| How can I buy a document? |
| Documents may be downloaded and printed for free from your computer. A printout (not bound) may be purchased from the InfoShop for the cost of $20.00 U.S. dollars (plus any shipping). Email request to pic@worldbank.org, or order at the InfoShop in DC. |
| | Where can I view the World Bank disclosure policy? |
| http://www.worldbank.org/operations/disclosure/ |

| EVENTS |
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| Are the InfoShop events open to the public? |
| Yes, events are free and open to the public. |
| How do I find out about upcoming events? |
| Join Mailing List: send email with subscribe in the subject line to: infoshopevents@worldbank.org Visit the events and seminars page for a calendar of upcoming events, as well as for links to online videos of past events. |
| Do I have to register or bring I.D. for an event? |
| Prior registration for events is preferred. For some events, registration is mandatory and will be indicated as such on event announcements.You may be requested to show an ID at any event. |
| Where do I go to attend an event? |
| Most events are held in the World Bank J building, which can be accessed easily through the InfoShop. Check the events calendar for room location. Click here for locations and a map of all event venues. |
| Who do I contact if I am interested in organizing an event at the InfoShop? |
| Please email infoshopevents@worldbank.org for more information about organizing an event, or for any questions and concerns. |
 | GIFTS & SOUVENIRS |
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| | Where can I purchase gifts and souvenirs with the World Bank logo? |
| Gifts may be purchased by visiting the InfoShop. You may also browse the inventory online, then fill out the order form, and mail, fax, email, or phone your order. Please be sure to include any shipping costs. See our Shipping Rates |
 | DISCOUNTS |
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| Are special discounts offered on purchases? |
| Yes, the InfoShop in Washington DC offers special discounts on World Bank titles, cd-roms, and printed operational documents. This discount is only available for purchases made through the InfoShop in Washington DC (including in-store purchases, phone orders, email orders, faxed orders, using the printable order form).
Online purchases made via the InfoShop e-bookstore, or through the World Bank Publications department e-commerce site do not qualify for this discount. |
| | Who gets a discount at the InfoShop? |
| Certain groups may qualify for a discount. Discounts ONLY apply to World Bank books, cd-roms, and purchased documents. I.D. is required for discount. See our Discount Policy |

| PAYMENT |
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| What methods of payment are accepted? |
| All major credit cards - Visa, MasterCard, Amex and Diner's Club - are accepted. Shipping orders must include type of card, name as it appears exactly on the card, card number, expiration date, and billing and mailing address. Checks and money orders must be made payable to the “World Bank InfoShop” in US dollars drawn on a US bank. Please reference the items you are ordering. |

| SHIPPING |
| What are the shipping rates and options? |
| There are a few options for shipping. We charge a fee for the first item, and a smaller fee for each additional item. See our Shipping Rates. |
| Where do you ship to? |
| InfoShop can ship your order to virtually any address in the world. Be sure to read about international shipping options. |