Publications

Access to Information

Working Paper Series - Commissioned by the Access to Information Program at the World Bank Institute (WBI) and supported financially by CommGAP.

• Proactive Transparency: The Future of the Right to Information? (2010, Helen Darbishire, PDF, 1,6MB)
• Budgeting Implications for ATI Legislation: The Mexican Case (2009, Alfonso Hernández-Valdez, PDF, 415KB)
• Enforcement Models. Content and Context (2009, Laura Neuman, PDF, 299KB)
• Exploring the Role of Civil Society in the Formulation and Adoption of Access to Information Laws: The Cases of Bulgaria, India, Mexico, South Africa and the United Kingdom (2009, Andrew Puddephatt, PDF, 330KB)

Anti-Corruption

• Changing Norms is Key to Fighting Everyday Corruption (2011, Sabina Panth. PDF, 1MB)
• Building Public Support for Anti-Corruption Efforts: Why Anti-Corruption Agencies Need to Communicate and How (2010, Elaine Byrne, Anne-Katrin Arnold and Fumiko Nagano. PDF, 2MB)
• Workshop Report: Using Communication Approaches and Techniques to Support Anti-Corruption Efforts: A Learning Event for Anti-Corruption Agencies, Vienna, Austria, November 17 - 19, 2008 (PDF, 477KB)

Communication and Governance

• Case Study: A Communication Approach to El Salvador's EDUCO Education Reform Efforts (2011, Uwimana Basaninyenzi, PDF, 678KB)
• Topic Guide on Communication and Governance, Second Edition (2011, Huma Haider, Claire Mcloughlin and Zoe Scott, in collaboration with CommGAP, PDF, 780KB)

Technical Briefs, 2009, by CommGAP

• Adult Learning  (PDF, 516KB)
• Change Management (PDF, 386KB)
• Coalition Building (PDF, 417KB)
• Communication for Good Governance (PDF, 1.06MB)
• Changing Public Opinion (PDF, 394KB)
• Intercultural Communication (PDF, 428KB)
• Interpersonal Influence (PDF, 425KB)
• Media Effects (PDF, 424KB)
• Multi-Stakeholder Dialogue (PDF, 437KB)
• Negotiation (PDF, 406KB)
• Non-Verbal Communication (PDF, 406KB)
• Organizational Communication (PDF, 546KB)
• Persuasion (PDF, 398KB)
• Social Norms and Communication Influence (PDF, 475KB)
• The Public Sphere (PDF, 466KB)
• Theories of Behavior Change (PDF, 484KB)

Deliberation

• Policy Brief:Increasing Citizen Agency through Deliberation (2001, PDF, 225KB) 

Evaluation

• Evaluation Framework for Governnace Programs: Measuing the Contribution of Communication (2007, CommGAP, PDF, 208KB)

Governance Reform

• People, Politics, and Change: Building Communication Capacity for Governance Reform (2011, Cecilia Cabañero-Verzosa and Helen R. Garcia. PDF, 19MB)
• Global Norms: Creation, Diffusion, and Limits (2011, Johanna Martinsson)
• Workshop Report: The Contribution of Government Communication Capacity to Achieving Good Governance Outcomes, Washington, DC, February 19, 2009 (PDF, 179KB)
• Public Sentinel: News Media & Governance Reform (2009, Pippa Norris, editor)
• The Role of Media Literacy in the Governance Reform Agenda (2009, Johanna Martinsson, PDF, 333KB). Also available in Spanish, published by Infoamérica, Issue 5, 2011
• Policy Brief: Public Sentinel: News Media and Governance Reform (2009, PDF, 395KB)
• Governance Reform Under Real World Conditions: Citizens, Stakeholders, and Voice
  (2008, Sina Odugbemi and Thomas Jacobson, editors)
• Policy Brief: Governance Reform Under Real World Conditions: Citizens, Stakeholders, and Voice (2008, PDF, 239KB)
• Governance Reform under Real World Conditions: A Dialogue on Communication Challenges, Washington, DC, May 30 - 31, 2007 (PDF, 288KB)

Governance Working Paper Series - Commissioned by the Accountability in Action Program at the World Bank Institute (WBI) and supported financially by CommGAP

• Citizen Review of Service Delivery and Local Governance in Bosnia and Herzegovina (2009, Mary McNeil, Andre Herzog, Sladjana Cosic, and PRISM Research, PDF 1MB)

Government Communication Capacity

• Policy Brief: The Contribution of Government Communication Capacity to Achieving Good Governance Outcomes (2011, PDF, 431KB)

Media Development

• Developing Independent Media: As an Institution of Accountable Governance  (2011, Shanthi Kalathil)

Media Literacy

• The Role of Media Literacy in the Governance Reform Agenda (2009, Johanna Martinson, PDF, 333KB). Also available in Spanish, published by Infoamérica, Issue 5, 2011

Post Conflict and Fragile States

• The Missing Link - Fostering Positive Citizen-State Relations in Post-Conflict Environments (2008, Henriette von Kaltenborn-Stachau)
• Policy Brief: The Missing Link - Fostering Positive Citizen-State Relations in Post-Conflict Environments (2008, PDF, 234KB)
• Towards a New Model: Media and Communication in Post-Conflict and Fragile States (2008, Shanthi Kalathil, with John Langlois and Adam Kaplan)
• Policy Brief: Towards a New Policy Model for Media and Communication in Post-Conflict and Fragile States (2008, PDF, 242KB)

Public Opinion

• Accountability through Public Opinion: From Inertia to Public Action (2011, Sina Odugbemi and Taeku Lee, editors)

Poverty Reduction

• Poverty Reduction with Strategic Communication: Moving from Awareness Raising to Sustained Citizen Participation (2011, Masud Mozammel, editor)
• Workshop Report: Monitoring Poverty Reduction Strategies: Leadership, Budget Links, and the Role of Communication, Cape Town, June 21 - 22, 2007 (PDF, 156KB)

Social Accountability

• Generating Genuine Demand for Accountability Through Communication: A Trainer's Guide (2011, Anne-Katrin Arnold and Helen Garcia. PDF, 9MB)
• Accountability through Public Opinion: From Inertia to Public Action (2011, Sina Odugbemi and Taeku Lee, editors)

Tax and Governance

• Reporting tax research: Connecting researchers and journalists for improved media coverage and debate in Kenya (2010, Panos London. Project supported by CommGAP)

Workshop Reports

• The Political Economy of Reform: Moving from Analysis to Action: A Global Learning Event, Washington, DC, June 21 - 22, 2010 (PDF, 572KB)
• Generating Genuine Demand with Social Accountability Mechanisms, Paris World Bank Office, November 1 - 2, 2007 (PDF, 321KB)
• Deepening Voice & Accountability to Fight Poverty: A Dialouge of Communication Implementers, Paris OECD Headquarters, March 30 - 31, 2006 (PDF, 103KB)