Print

Workshop Agenda - Brussels

Return to main page
   

 ECRI_Logo_2


Workshop on Good Practices of Consumer Protection in Financial Services

Brussels, Belgium
(October 16, 2008)

 .
 

AGENDA


12:15 Registration and Buffet Lunch
   
13:00 Welcome and Opening Remarks
  

Ms. Nicola Jentzsch, Head of Research, European Credit Research Institute

   
13:10 Presentation on Consultative Draft on Good Practices in Consumer Protection and Financial Literacy: Key Issues for Regulators
  

Ms. Sue Rutledge, Regional Corporate Governance Coordinator, The World Bank

Click here to see the presentation: PPT (358 kb)

   
13:30 Present Priorities on Consumer Protection in Financial Services
  

Mr. Dirk Staudenmayer, European Commission, Head of Unit for Financial services and redress, DG Health and Consumers

   
14:00 Seminar Discussion
   
14:15 Coffee Break
   

14:30

 The Role of Financial Consumer Protection in Diverse Market Settings - One Model or Many?
  

Mr. Rodney Lester, Programme Director of Non-Bank Financial Institutions,  The World Bank

Click here to see the presentation: PPT (622 kb)

   
15:00 Taking into Account Consumers’ Interests in the Financial Services Policy
  

Mr. Eric Ducoulombier, European Commission, Deputy Head of Unit for Retail Issues, Consumer Policy and Payment systems, DG Internal Market and Services

Click here to see the presentation: PPT (42 kb)

   
15:30 Consumer Policy in Times of Financial Turmoil
  

Mr. Olle Schmidt, Member of the European Parliament, Shadow Rapporteur of the ‘‘Report on Consumer Education as regards Credit’’

   
16:00 Seminar Discussion and Conclusion
   
16:45 End of Workshop
   


© 2013 The World Bank Group, All Rights Reserved. Legal.