Purpose This special coverage focuses on exploring the knowledge and experience in Mobile Transformation (m-Transformation) and Mobile Government (m-Government) around the world. It examines m-Government as an emerging trend and a new frontier in public service delivery, and explores its potential for transforming governments by increasing their accessibility and citizen-centricity. Definition m-Government is part of a broader phenomenon of mobile-enabled development (m-development) or transformation by leveraging the mobile revolution to enable development impact. It takes electronic services and makes them available via mobile technologies using devices such as mobile phones and PDAs. These services bypass the need for traditional physical networks for communications and collaboration. Potential m-Government have the ability to connect previously unconnected areas, information, and services from the government. In addition, the relatively lower cost of mobile phone technology versus internet technology has drastically lowered the entry barriers for citizens in developing countries to be connected to government services. Mobile phones allow citizens to get access to government services virtually in any place covered by a mobile network. Mobile devices are also easier to learn and to use by the elderly and blue-collars. There is a very wide range of potential government services which can be delivered via mobile phone, including services relating to health, education, employment, police, tax, judicial and legal systems, etc. Payments and financial services are also possible through mobile phones, which drastically expands the opportunities to incorporate m-services into the everyday lives of citizens. Mobile phone technology can also considerably expand the scope of e-democracy and e-participation, engaging citizens in democratic decision-making through various polls, m-voting, and other forms of communication between citizens and the government. Case StudiesMunicipal Administration in China – case study on the implementation of an m-governance strategy for managing municipal administration (urban infrastructure, housing, environment protection, city appearance) in Beijing. http://www.mgov.cn/ICEG_2006_paper.pdf Overview of m-government strategy - Macedonia Click Here Analysis of m-government in South Africa, both existing structures and potential expansions Click Here M-government services in Dubai http://www.mdubai.ae/ Listing of 150 m-government services in Singapore Click Here M-services in Estonia Click Here “Mobile District” project in Moscow, Russia (in Russian) Click Here Other Resources Extensive listing of mobile applications throughout the world – International Telecommunications Union Click Herel Articles on m-government services, studies, papers Click Here Employment Services – The Department of Labor in the Philippines provides a service to job seekers which sends information via SMS on both domestic and international employment opportunities.
Click Here Financial Services – Global project to permit money remittances to be received on mobile phones in India. Click Here Law Enforcement – Philippine police have implemented an SMS service to allow for anonymous reports on crimes, wrongdoing by police officers, or request emergency services. http://www.pnp.gov.ph/index.html Democracy and Governance - Mobile Election Monitors of Nigeria use SMS messaging to monitor elections from voting sites and coordinate at a central location to ensure impartial elections. http://www.mobilemonitors.org/index.html Agricultural Services – Agriwatch provides Indian agricultural market and technical information to subscribers via SMS messages. http://www.agriwatch.com/ Overview articles on m-government in Russian:
http://www.cnews.ru/reviews/free/gov2007/articles/mobile.shtml
http://www.pcweek.ru/themes/detail.php?ID=82854
http://www.connect.ru/article.asp?id=6351
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