PREM Public Sector Governance Anchor (PRMPS) &
e-Development Thematic Group Present

Thursday, September 20, 2007
12.30 – 2:30 pm ET
Room: MC13-121 (1818 H Street NW, Washington DC)

Speaker

Subhash Bhatnagar, Professor, Indian Institute of Management, Ahmedabad (IIMA); and Advisor, National Institute of Smart Governance, Hyderabad

Opening Remarks

Rakesh Asthana, Senior Manager, ISG, World Bank

Chair

Francesca Recanatini, Senior Public Sector Specialist, PRMPS, World Bank

Discussant

Jiro Tominaga, Senior Information Officer, ISGEG, World Bank

Program Description

The BBL will share the results from an impact assessment of 8 mature, e-Government projects in India spanning delivery of services to citizens, businesses and internal clients. The BBL will discuss the impact on corruption as measured by the proportion of clients paying bribes and other perception measures on quality of governance.

The BBL will analyze the reasons for the variation in impact on corruption - why some projects succeed in lowering corruption where as other projects made no impact. Lessons would be drawn for designing e-Government projects in service delivery.

This impact assessment was based on a framework developed in a study sponsored by the ISG and supported significantly by the Government of India and the IIMA. A report of the study is under publication by the Bank.

For Country Offices and Clients: Live Webcast and archived videoclip will be available at: http://vcg01.worldbank.org/eDev

Speaker Profile:

Subhash Bhatnagar divides his time between an adjunct Professorship at the Indian Institute of Management, Ahmedabad (IIMA), and as an Advisor, to the National Institute of Smart Governance, Hyderabad.  He left the IIMA in October 2000 to work for PREM Public Sector Group to mainstream ideas of eGovernment in the Bank. He continued the work on eGovernment within the bank, associating himself with the ISG. He is the main advisor in an ongoing  Government of India impact assessment study of 40 e-Government projects across a dozen States being carried out by 11 market research agencies.

External participants:  Please register by sending an email with your full name and institutional affiliation to Humaira Qureshi at hqureshi@worldbank.org

The e-Development Services Thematic Group is powered by GICT and ISG in collaboration with AskGOV, WBI, PREM and other partners. Visit us at http://www.worldbank.org/edevelopment to download materials for this and all previous e-Development seminars (over 90 since Sept 2003).