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The Singapore Experience: Ingredients for Successful Nationwide eTransformation

Singapore Day at World Bank
 
Begins:   Sep 30, 2009 09:15
Ends:   Sep 30, 2009 12:30

Singapore skyline

 

Live webcast is available here on the day of the event

Social media coverage wax provided at:
    ict4d_logo_blue_180.jpg LinkedIn 

Twitter hashtag will be #Sing09.

Summary of Opening Session!! courtesy of Florian Sturm blogging live from somewhere in Ghana


Event Video 

Speaker Profiles 

Countries are being transformed by Information and Communications Technologies (ICT) daily. Singapore, for one, has made important advances in the area of global competitiveness by positioning ICT at the core of national innovation and development strategies. In collaboration with the World Bank's Global ICT Department and WB Executive Director Office for Southeast Asia, International Enterprise (IE) Singapore would like to cordially invite you to the first Singapore ICT Day@ World Bank featuring Global Dialogue Workshop with country clients participation titled "The Singapore Experience – Ingredients for Successful Nation-wide eTransformation".

The workshop will share the role of ICT in the public sector transformation agenda and Singapore’s success in eGovernment via close collaboration with the private sector. Experts from Singapore Government CIO Office and leading Singapore ICT companies, namely, IDA International, CrimsonLogic, NCS and novaCITYNETS will also share highlights about Singapore’s 30 years of eGovernment journey, iN2015 vision and key initiatives, eGovernance required to ensure successful eTransformation, and the concept of Public Services Infrastructure for effective deployment.

This Global Dialogue Workshop will provide participants with key insights on how Singapore has transformed from a tranquil port town into a First World city. These insights will include key eGovernment trends, industry drivers/restraints, as well as case studies of eGovernment implementation.

Do not miss this excellent opportunity to learn at the workshop and at the same time, interact with senior Singapore Government and industry leaders spearheading the Singapore ICT cluster at the networking luncheon.

Later in the day there will be a reception at the Singapore Embassy hosted by the Singapore Ambassador for participants of this workshop.

Agenda

Time

 

Activity

                           

09:15– 09:30

Welcome Remarks by  Mr. Deepak Bhatia, Lead ICT Policy Specialist, GICT and Ms. Angela PNG, Deputy Director of International Organisation,  International Enterprise Singapore

09:30 – 09:45

Opening Remarks by Mr. Sun  Vithespongse,  Southeast Asia  Executive Director and Mr. Mohsen Khalil, Director, Global ICT Department (TBC)

09:45 – 10:05 

Sharing on Government Transformation by IDA International

Topic: Singapore's ICT Journey - The Past 30 years and the Next 5 years. 

Speaker: Mr. YEONG Wee Tan, Deputy Director    download presentation

 

Synopsis

This presentation will give a walkthrough of Singapore's ICT journey since 1980. The journey will venture into several periods of transformational change, each with explanation on the objectives, and outcomes through description on key strategic initiatives. 

 

10:05 – 10:25 

Q&A

10:25 – 10:40

Sharing on Government Transformation by novaCITYNETS Pte Ltd

Topic: e-Transformation to a First World City

Speaker: Ms. Joyce WONG, EVP    download presentation

 

Synopsis

The focus of this presentation is on how effective physical planning & enforcement and the innovative use of information technology like the CORENET (COnstruction & Real Estate NETwork) system had helped Singapore to transform from a Third World city into a First World city.

 

A well planned and managed city with excellent infrastructure, coupled with a focused education system to improve the human capital, has helped Singapore to attract more value-adding investors, which in turn has enhanced the economical well being of the country.

10:40 – 11:00 

Q&A

11:00 – 11:15

Sharing on Government Transformation by Crimsonlogic Pte Ltd

 

Topic: eGovernance to yield greater socio-economic impact

Speaker: Mr. TAN Sian Lip, Vice President    download presentation

 

Synopsis

In spite of the veritable explosion in the popular usage of ICT worldwide in the last few decades, ICT has not proven to be a uniformly effective development tool for growth and poverty reduction – notable exceptions notwithstanding. 

 

Our hypothesis is that some of these disappointments have arisen from a failure to recognize the primacy of governance as the prerequisite for, the key focus of, and the key measure of success in all eGovernment initiatives. We suggest a method for using the life-events of citizens to drive analysis of how governance affects them, and where the effective use of ICT may improve governance to yield greater socio-economic impact. It is believe that this will enable governments to focus their budgets and political capital on those eGovernment initiatives and, thereby, achieve better outcomes. It also attempts to provide some perspectives and metaphors that may be helpful in addressing common challenges faced by eGovernment planners

11:15 – 11:35 

Q&A

11:35 – 11:50

Sharing on Government Transformation by NCS Pte Ltd

 

Topic: Effective Development – Why is there a need for Public Services Infrastructure (PSi)

Speaker: Mr. NG Beng Lim, General Manager    download presentation

 

Synopsis

Information Communications Technology (ICT) has not just improved our quality of life but more importantly, it is also a key driver of economic growth in our new digital global economy. Integrating ICT into the economy and society is essential in a digitally-enabled economy to generate the share of economic growth and prosperity. A good e-Government framework is essential and has served well the “Many agencies, One government”, which is Singapore’s approach to public services delivery.

 

A high-speed digital infrastructure, Singapore Public Services Infrastructure (PSi) allows a common platform for rapid large scale deployment of Government services on the Internet. This reduces time consuming and frustrating experiences for citizens and businesses when dealing with multiple agencies. The need to rapidly deploy Internet-enabled applications provided the catalyst for a complete end-to-end platform for government agencies to develop and deploy their applications on the Internet efficiently and rapidly. PSi is designed as a secured, scalable and central platform to share common components (payment gateways, electronic data exchange, authentication services, and security services).

 

Integrating layers of Government through PSi is one of the key services:

- G2C Portal (e-Citizen Portal)

- G2B Business Portal (Online Business Licensing, Online Tax Filing)

- G2E Government Employee Portal (Human Resource Management System)

 

11:50 – 12:30

Q&A and Closing Remarks

 




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