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Transformational Government Workshop

 
Begins:   Dec 09, 2010 09:00
Ends:   Dec 09, 2010 17:00


Workshop RecordingSlides and Summary 

This workshop is organized by OASIS in cooperation with the World Bank ICT Sector Unit/e-Development TG/eTransformand CS Transform, and sponsored by Microsoft Corporation, 

Governments around the world have invested in public services that strive to increase quality, while decreasing costs. Over time, as even the least developed countries move to provide more e-services, it has become increasingly clearer that e-Government has not delivered all they had hoped. Recently there has been a shift of perspective to 'Transformational Government', which aims beyond the technical aspects of better enabling e-government processes towards addressing the cultural and organizational barriers which have hindered public service benefits realization.

Speakers are expected to include thought leaders and senior government officials from New Zealand, Australia, Malaysia, Europe, the United States, and a range of very experienced business and information technology specialists.

PROGRAM AGENDA

9:00-9:30      Registration & Morning Coffee

9:30-9:35      Welcome and Introductions

Speaker:  Deepak Bhania, Lead eGovernment Specialist, ICT Sector Unit, World Bank

9:35-9:50      Workshop Overview

 Speaker: John Borras, Chair, OASIS Transformational Government Framework Technical Committee

The purpose of this session is to set the stage for the workshop. Workshop objectives include:

· Explaining the new concept of Transformational Government

· Sharing views and experiences between practitioners involved in the 'Transformational Government' agenda

· Shaping the work of the OASIS Transformational Government Frameworks Technical Committee (TGF TC), in particular seeking perspectives on:

a) the top-level structure of the proposed Framework
b) key principles and critical success factors for Transformational Government, and
c) identifying priorities in the overall Framework for the TGF TC to address

· Encouraging participation in the work of the new TGF TC

9:50-10:50    Context: The Shift from e-Government to Transformational Government 
Speaker: Chris Parker, Managing Partner, CS Transform
 

This session will provide an overview of recent trends in ICT-enabled reform within the public sector.  The speaker will begin by highlighting key differences between traditional e-government approaches and what is now known as the 'Transformational Government' approach. The session will conclude with a discussion on the need for a Transformational Government Framework. Highlighted during this session will be a summary of a recent gap analysis performed between current standards and reference models.   

10:50-11:15   Global Perspectives: The Need for a New Transformational Governmental Framework from Government and Industry
Speakers: Colin Wallis, New Zealand Government; Steve Mutkoski, Microsoft; Peter Brown, Chair, OASIS Board; and Deepak Bhania, Lead eGovernment Specialist, ICT Sector Unit, World Bank

Each speaker will identify their perspective on why there's a need for a new Transformational Government Framework.  They will all highlight their views on why this work is necessary and important.  In addition, the World Bank will provide their rationale and objectives for the eTransformation Initiative.

11:15-11:30   Coffee Break

11:30-12:00   Transformational Government:  Case Study 1 
Speaker: Andrew Mills, CIO, Government of South Australia

The Government of South Australia is currently deploying key elements of the proposed framework.  During this presentation, the speaker will provide a key insight into the framework’s usefulness as a service delivery tool.

12:00-12:30   Transformational Government:  Case Study 2 
Speaker: Karen Burns, NZ Government

This session will provide a unique perspective of a case study featuring a national governments move from an e-government to a transformational government agenda.  Discussion will include details on the process used to refresh their IT reform strategies, as well as information on the models and frameworks on the table. 

12:30-13:30   Lunch

13:30-14:00   Transformational Government:  Case Study 3

 

Speaker: Speaker to be confirmed  

The Malaysian government believes it needs to move to a new level of service delivery, with ICT much more closely integrated with its broader policy and strategic aims.  The government is currently in the process of reviewing how it will drive its strategy forward over the next five years, ideally providing the perspective on what a developing country government would need out of a TGF.  

14:00-14:30   Transformational Government:  Case Study 4

Speaker: Andy Hopkirk, United Kingdom's National Computing Centre 

This session will provide a unique perspective of a case study featuring a national governments move from an e-government to a transformational government agenda.  Discussion will include details on the process used to refresh their IT reform strategies, as well as information on the models and frameworks on the table.    

14:30-15:00   Introducing Key Elements of the Proposed Transformational Governance Framework

 

Speaker: Chris Parker, Managing Partner, CS Transform

The speaker will present the key elements of a published Transformational Government Framework, which is now the basis of the new identified work of the TGF Technical Committee at OASIS.  

15:00-15:15   Break

15:15-16:45   Interactive Roundtable Session: Building the Transformational Government Framework

Facilitator: John Borras, Chair, OASIS Transformational Government Framework Technical Committee

The goal of this roundtable session is to provide attendees with an opportunity to share their experiences and provide feedback on the topic of Transformational Government Framework.  Objectives include:

  • Validating the top-level content for the Framework
  • Looking at three critical components: a) the policy framework, b) key principles and critical success factors, c) identifying issues, gaps, and areas for improvement
  • Reviewing the Framework scope, given the variety of government structures around the world - answering questions like: should the Framework cover the whole of government or the whole Public Sector, or just specific sectors within either of these, eg. business domains, regional, local 
  • Prioritizing those areas the TGF TC should focus on, assisting with the overarching Reference Model which begins with a broader focus, allowing the committee to drill-down to a more defined focus

16:45-17:00   Concluding Session 

Facilitator: John Borras, Chair, OASIS Transformational Government Framework Technical Committee

The workshop will conclude with a discussion and summary of the agenda.  During this concluding session, the facilitator will review how the feedback will be taken forward by the TGF TC, as well as provide details on how individuals can participate in the TC work  

More information on live webcast published at http://www.worldbank.org/edevelopment/live.


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