Site Tools

Welcome to the World Bank's e-Government website, hosted by the e-Government Practice Group of ICT. The site is intended as a knowledge repository of e-government related information, best practices and case studies, presented here as a source of ideas and learning.

"E-Government" refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government.[full definition].

Featured Publication Information and Communications for Development 2009: Extending Reach and Increasing Impact This publication examines the economic impact of mobile broadband connectivity, and e-government applications. It analyzes trends in ICT sector development, drawing on the most recent national data on key indicators that are also presented in at-a-glance tables and performance measures for 150 economies.