This excerpt from a book on the American state courts explains how statistics on the kinds of cases a court is receiving and resolving can be employed to identify and solve problems in court performance. The basic information about each case that needs to be collected is identified, and some examples of how this data can help improve court performance are reviewed. The excerpt is reprinted with the permission of the National Center for State Courts in Williamsburg, Virginia.
Prepared by the Justice Studies Center of the Americas, this manual reviews how to gather, analyze, and disseminate data about the operation of courts. Among the topics covered are how different types of information can be used to improve court performance, the practical problems raised by collecting and verifying the accuracy of the data, and performance measures.
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