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Provision of Basic Services

Provision of Basic Services

Access to information (9kb PDF)

Inclusion and participation (10kb PDF)

Local organizational capacity (11kb PDF)


See also:

Improved local governance
Improved national governance
Pro-poor market development
Access to justice and legal aid
Provision of basic services refers to improving poor people's access to and effective use of basic services including health care, education, water, and roads. The Bank supports government efforts to get resources down to the community level through a variety of institutional models. Implementation can be carried out by private or public actors, by central agencies, sectoral agencies, or decentralized authorities of local government, through stand-alone sector projects, or through multisectoral community-driven development projects.

Sector policies and projects necessarily vary in the extent to which they adopt all four elements of empowerment. Although it is difficult to completely disentangle the four empowerment elements, three different strategies for providing effective services to poor people can be highlighted, based on the nature of the good or service to be provided and the institutional strategies possible in particular contexts.

The first focuses on improving access to information, primarily by putting information about government performance in the public domain. The second makes use mainly of mechanisms for inclusion/participation. It includes private sector strategies that depend on designing access to basic services that poor people can afford, as well demand-side financing strategies, particularly in education and health. The third focuses on local organizational capacity and includes all four elements of empowerment, which act in synergy.

Examples include a variety of multisectoral community-driven development projects, as well as single-sector projects such as those in rural water supply and sanitation.

Provision of Basic Services —
Examples Classified by Major Empowerment Element

Local organizational capacity

Gyandoot information technology project, Madhya Pradesh, India

ID cards for women, Egypt

Irrigation Rehabilitation Project, Albania

Cellular telephones, Bangladesh

Female Secondary School Assistance Project, Bangladesh

Kecamatan Development Program, Indonesia

Program for Pollution Control, Evaluation, and Rating (PROPER), Indonesia

Education voucher program, Colombia

Social Development Fund, Romania

Water Districts Development Project, Manila, the Philippines



Public Expenditure Tracking Survey, Uganda



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