This study considers implications for the consumer of current service provision and impending reforms in Lebanon’s utility sector. It aims to assess: i) how different categories of households, specifically the poor, are affected by weak electricity and water service; ii) the potential social impact of alternative reform scenarios—concerning tariff changes in the case of electricity, and metering in the case of water; and iii) implications of better cost recovery measures in both sectors on household welfare.
Primary data was collected for the study using both quantitative and qualitative research methods. A quantitative survey was conducted targeting 1,804 households. Qualitative in-depth interviews were conducted with selected profiles (households, municipalities, generator owners, EdL collectors and building managers) in order to elicit more in-depth understanding of the issues. These interviews were conducted in three waves: before, during, and after the quantitative survey.
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