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Demand for Good Governance

South Africa

demand for good governance

DFGG Community of Practice

The aim of the DFGG Community of Practice Group to increase collaboration and knowledge-sharing on DFGG activities. The Practitioners Group includes members with diverse expertise and geographic focus, from World Bank staff to members from academia, civil society and donor organizations.
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about demand for good governance

Demand for Good Governance (DFGG), or "demand-side" activities are made up of development approaches that focus on citizens as the ultimate stakeholders for better governance. With this focus, they strengthen the capacity of civil society, the media, parliament, local communities, and the private sector to hold authorities accountable for better development results. As such, DFGG complements and strengthens the World Bank Group's traditional "supply-side" work that supports client states to provide government services. Learn More »

Operational Frameworks on Demand-Side Governance

A number of DFGG frameworks have been developed at the Bank to operationalize DFGG approaches. The most prominent ones are:

Participatory Public Expenditure Management Cycle: demonstrates how the introduction of civic engagement into the entire process of allocating, spending and monitoring public resources can help produce significant operational results (e.g. improved performance, the introduction of corrective measures) and process outcomes (e.g. institutional, behavioral and relational changes). Learn More »

Demand for Good Governance Framework: focuses on how the promotion, mediation, response to and monitoring of demand by both non-state and state actors can enhance project effectiveness. Learn More »

TAP (Transparency, Accountability and Participation) Framework: A recent GAC Learning and Benchmarking Survey undertaken by the Quality Assurance Group (QAG) as part of the Second Progress Report of the GAC Strategy, highlighted Demand-side Governance (DSG) measures as key risk mitigation measures. The survey used TAP (transparency, accountability and participation) as the key pillars of the framework. These elements tap the untapped potential of stakeholders to enhance public scrutiny and achieve better GAC outcomes for lending operations. Learn More »

Demand for Good Governance Organizing Framework: Demand for Good Governance Organizing Framework was developed from an SDV DFGG Stocktaking Report (2008) undertaken to identify and collect the breadth of DFGG activities for the World Bank as practitioners built their understanding of where the institution could scale-up these activities. The framework identifies four core elements of DFGG efforts: Transparency and Information, Participation and Consultation, Monitoring and Oversight, and Enhancing Capacities. Learn more »

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DFGG In Practice

DFGG Approaches have influenced policy and field outcomes in a variety of service delivery contexts such as infrastructure (e.g. water supply), human development (e.g. nutrition and education), and issues of local governance.

DFGG Activities In the World Bank

In light of the previous experiences and the recent developments in the Bank, various World Bank units have expanded the scope of their work to include operational DFGG work. In a number of regions, DFGG approaches are increasingly being framed as part of “improving service delivery”. Currently, DFGG programs in the regions are heavily supported by Governance Partnership Facility funds for operational work, analytics, capacity-building and learning initiatives. Learn More »

Social Development Department and DFGG

Within the Bank, the Social Development Department (SDV) has been at the forefront of leading the work on Demand for Good Governance. The emphasis on participation and consultation began with the creation of the Participatory and Civic Engagement Group which focused on Participatory Monitoring and Evaluation (PM&E) and Social Accountability. With the advent of the GAC Strategy, SDV was made the focal point for DFGG in 2008. This led to the creation of the DFGG Cluster which has been leading efforts to – mainstream DFGG activities in Bank operations; build capacity around DFGG approaches; manage and disseminate knowledge of DFGG tools; incubate innovative DFGG approaches; and demonstrate impacts of applying DFGG approaches. Learn More »

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Join DFGG Community of Practice

The aim of the DFGG Community of Practice Group to increase collaboration and knowledge-sharing on DFGG activities. The Practitioners Group includes members with diverse expertise and geographic focus, from World Bank staff to members from academia, civil society and donor organizations. Learn More »




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