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Transport Help Desk

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Transport Help Desk assists Bank staff and external partners in accessing resources, information and Bank-generated knowledge on the transport sector issues.





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 What we can do for you:

  • Send regular updates on World Bank’s transport activities,
  • Respond to questions about World Bank transport policies, activities and projects,
  • Channel specific requests to sector experts,
  • Locate online documents, toolkits, and other information,
  • Provide relevant resource materials (hardcopies of World Bank publications, CDs, Toolkits, etc) if available,
  • Guide to other resources that could be more adequate to the query,
  • Serve as contact point for knowledge sharing activities with World Bank transport partners,
  • Provide information on Transport-related events in the Bank,
  • Give 'hotline' support for the  transport web site with broken links, downloads, file compatibility, etc.

Our goal is to provide you with a response within 3 business days. All responses to external queries are derived from publicly available resources.

What you can do to help us assist you better:

Transport Help Desk is a "one-stop shop" for information and Bank-generated knowledge on the transport sector issues. We want to provide just enough and just in time information. Please follow a few simple guidelines to help us serve you better.

  • The more precise you make your query, the more precise our response will be.
  • If you are referring to an online source, provide the relevant address or web link.
  • Let us know if you have contacted someone else with the same query.

Have you checked these resources before contacting the Transport Help Desk?

Common questions and requests:

 Where you can find relevant information:

Conducting research

While we cannot provide in-depth research, these resources will be helpful to you:

Employment opportunities

Jobs section od the World Bank website provides descriptions of different employment options as well as guidelines for applications. The Business Center also provides information on  consulting opportunities in the World Bank and in Bank-financed projects.


The Employment Opportunities page of the  Jobs section od the World Bank website provides Scholarship and Partnership programs information.

Procurement in World Bank projects

The Business Center provides a guide to the range of business and investment opportunities created by the work of the World Bank Group as well as all related resources.

Contacts for World Bank projects

Projects & Operations database provides access to basic information on all of the World Bank's lending projects from 1947 to the present. This includes Bank Team Leader, implementing agency, loan amounts, disbursements, etc. It also provides links to publicly disclosed online documents. For older projects, there is a link to the Archives catalog, which contains records of older documents. Where available, there are also links to contract awards since July 2000.


Civil Society website is a source of information on funding sources that offer support for development projects managed by civil society organizations (CSOs). More information on grant opportunities is available from the Business Center.

Corruption in World Bank projects

Any allegations of fraud & corruption in World Bank projects or staff misconduct can be addressed to the Anti-Corruption Hotline:

More information can be found on the Department of Institutional Integrity website.

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