| Unpackaging Demand for Water Service Quality: Evidence from Conjoint Surveys in Sri Lanka (867k pdf). January 2006. This paper describes the results of a survey evaluating the factors that drive customer demand for alternative water supply and sanitation services in Sri Lanka. The authors demonstrate how conjoint surveys can be used to un-package household demand for attributes of urban services and improve the design of infrastructure policies. |
| The Use of Willingness to Pay Experiments : Estimating Demand for Piped Water Connections in Sri Lanka (1.00mb pdf). January 2006. The authors show how willingness to pay surveys can be used to gauge household demand for improved network water and sanitation services. They do this by presenting a case-study from Sri Lanka, where they surveyed approximately 1,800 households in 2003. |
 | Pro-Poor Subsidies for Water Connections in West Africa: A Preliminary Study (762k pdf). January 2005. This study makes a preliminary evaluation of the subsidy schemes in Dakar (in Senegal) and Abidjan (in Côte d'Ivoire) for providing piped water to the poor. The objective is to examine how well the schemes in West Africa for making social and ordinary connections are working. The executive summary (521k pdf) is available separately. |
| Water for the Urban Poor: Water Markets, Household Demand, and Service Preferences in Kenya (244k pdf). January 2005. This paper examines current water use and unit costs in three Kenyan cities, also tests the willingness of the unconnected to pay for piped water, yard connections, or an improved water kiosk (standpipe) service. The study emphasizes that the poor are unedrserved, use small quantities of water, and pay a higher unit price for it. |
| Moving from Protest to Proposal: Building the Capacity of Consumer Organizations to Engage in Urban Water Supply and Sanitation Sector Reform in Africa (348k pdf). June 2004. This report looks at methods of and strategies for building the capacity of consumer organizations in urban water supply and sanitation. This report is intended for use by consumer organizations, wider civil society and public interest institutions, government agencies, and other institutions seeking to increase consumer participation in the water and sanitation sector. |
| Better Water and Sanitation for the Urban Poor: Good Practice from Sub-Saharan Africa (1,760k pdf). July 2003. This paper draws on good practice from Sub-Saharan Africa and around the world in suitable service levels for rapidly expanding access to water and sanitation. The paper identifies private connections as the service level of choice, but also recommends ways of improving standpipe supplies. |
| New Designs for Water and Sanitation Transactions: Making Private Sector Participation Work for the Poor (892K pdf). May 2002. The areas of reform identified for pro-poor transactions include the design of flexible, legal, and contractual frameworks. Recommendations are offered with a focus on subsidizing access (e.g. water connections) over consumption. The publication also addresses the importance of timing the reform process. |
 | The urban development webpages provide more information on urban upgrading and extending infrastructure and social services to the urban poor.The notes on these pages are the product of a collaboration with the Community Driven Development (CDD) group and part of a series of discussion notes looking at the linkages between CDD and Urban Operations. |
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