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    Knowledge & Operational Services


    Who we are

    The Knowledge & Operational Services Unit resides within the the Vice President's Office of the World Bank Institute (WBI). The Unit supports WBI's efforts to build capacity for its clients, staff and partners by providing strategies, tools, techniques, and advice on knowledge sharing, staff learning, and quality.

    Members of the team include:

    Bruno Laporte, Manager
    Yahaya Doka, Senior Training Officer
    Ronald Kim, Information Officer
    Erik Johnson, Knowledge Management Officer
    Latifah Alsegaf, Program Assistant

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