       
Governance Diagnostic Capacity Building: The Methodological Approach The GAC Diagnostic Process is one of the WBI responses to the need to build capacity in a country in the area of governance and policy design. The complete diagnostic process includes the following components: A preparatory phase, to identify and recruit the project team and develop a detailed work program. A "partnership-promoting" phase, in which the team ensures the coordination of different national stakeholders through the creation of a government-endorsed partnership between government and civil society A development phase, that includes (i) the assessment of existing institutional weaknesses, (ii) the design and revision of diagnostic instruments to collect governance data, and (iii) the training of staff to carry out the required field work. A fieldwork phase, where the governance data is collected, using the questionnaires developed in Phase 2. This Phase is carried out jointly by local and external experts. An analytical phase, where the data collected in Phase 3 is analyzed. This in-depth analysis, carried out jointly by the Bank team and local team, leads to the completion of a policy report on the costs and causes of mis-governance and poor service delivery A dissemination/communication phase, in which the results of the surveys are disseminated to stakeholders both through local and central governments and agencies, and using adapted and varied dissemination tools. An "action-programming" phase, in which national stakeholders use the findings of the GAC diagnostic to come together in a dialogue to articulate and design action plans and responses for policy reform.
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Key features of the GAC diagnostic surveys used for the assessment comprise the following: multi-pronged, separate surveys of users of public services: households, firms, public officials, and non-governmental organizations, which permit triangulation of the results; use of experience-based (vs. opinions/generic) type of questions; a broad governance and service delivery conceptual framework; and rigorous technical specifications at the implementation stage.
The analysis developed with this approach encourages local stakeholders to make use of the results to promote a constructive debate on institutional reforms and can lead to a non-political debate on concrete changes. The agency specific data steers the debate on institutions rather than individuals, de-politicizing the problem and facilitating the reform process. For additional information on the Governance Diagnostics, please see: Strengthening Local Capacities for Greater Government Effectiveness, the Step-by-Step Guide to the diagnostic process (under construction) and our country survey examples. 
Governance and Statistical Capacity Building Initiative In a few selected countries where the GAC Diagnostic Project Cycle has been launched, a special partnership has been created between the National Statistical Agency, the local stakeholders involved in the Project and WBI. The objective of this partnership is both to strengthen the capacity of National Statistical Agencies to monitor governance and to use the valuable knowledge and information already available within a country while implementing the GAC Diagnostic Project Cycle. This initiative has been carried out in the following countries:
Governance Diagnostic Capacity Building Courses The Global Governance (GG) team collaborates with the PREM/Governance colleagues for the development and delivery of the following learning activities: - Assessing Governance and Coalition Building Regional Workshop
- Empirical Tools for Governance Analysis
- Anti-corruption and Governance Flagship Course
The GG team has also established a partnership with IDLO (International Development Law Organization) for the design and delivery of learning activities in the area of governance. The first outcome of this collaboration is a joint learning activity that will take place during the first week of November (via distant learning) and will target legal specialists and public officials in Uganda, Mozambique and Kenya.
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