Emerging from years of political chaos and an economic crisis in the early 1980s, Bolivia launched major economic and institutional reform measures that were successful in strengthening the democratic regime, creating macroeconomic stability and developing a market-oriented economy. During the 1990’s the Government of Bolivia (GOB) also introduced measures to improve the strategic governmental coordination and performance-based evaluation of its institutional policies at every level. Yet, despite GOB reform initiatives, the results of these reforms were mixed, partially due to the fact that most of the reform measures were not fully implemented, and Bolivia's economic performance remained very low as a result.
Recognizing that strengthening governance and combating corruption is an integral element for promoting sustainable development, former GOB President Banzer requested World Bank assistance in devising an anti-corruption plan in the fall of 1997. With World Bank assistance, the government developed a strategy to help promote the objectives of the Dialogo Nacional, an effort initiated by President Banzer to ensure popular participation and to help form a consensual vision of Bolivia in the 21st century.
In 1999, the Government of Bolivia (GOB), with the support of the World Bank Institute, hired a local consulting firm, CIALE, to conduct a major survey of public officials. This diagnostic effort sought to describe and identify the main governance-related problems related to corruption and performance in a sample of Bolivian institutions involved in the provision of public services. These agencies covered national, departmental, and municipal institutions involved in the provision of law and order, health, education, customs, tax collection, and regional institutions including departmental governments ("prefectures") and municipalities. This survey of 1250 public officials in 110 national, departmental, and municipal institutions focused on identifying the main sources of perceived poor governance, corruption, and ineffective service delivery. This diagnostic survey of public officials constitutes an important source of qualitative and quantitative information as an input to policy recommendations and the formulation of an action program.
This report requested from the Government of Bolivia (GOB) and carried out by the World Bank Institute (WBI) is part of a larger strategy aimed at helping the Bolivians design and implement a Bolivian National Program able to fight corruption, strengthen institutions, and enhance the effective and efficient delivery of services to the public. It presents the findings of the Public Officials Survey conducted in Bolivia by the World Bank Institute in 1999 and provides quantitative estimates of the institutional performance at the national, departmental, and municipal level. The diagnostic analysis of the Bolivian public sector provides a detailed picture of the institutional characteristics of the public agencies, as well as their performance in providing services and curbing corruption. It also shows that citizen voice, participation, and public accountability not only stand at the heart of reform efforts, but also constitute a sensible starting point.
In response to the diagnostic analysis, the GOB developed and wrote a National Anti-corruption Strategy, the first step in a series of follow-up National Initiatives.
Local Capacity Building
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