All the resources are divided into three categories: ICT-Leadership, Leadership and e-Government. While we hope these resources are of interest, please note that the World Bank does not endorse the content on external websites.
E-Leadership Institutions for the Knowledge Economy This WBI Working Paper highlights the role of institutions in providing the leadership, vision, and skills to further e-Government and other ICT-related initiatives, particularly at the national level. A number of institutional framework models are examined based on a number of country exampled. No perfect model exists but evidence suggests that a certain structure may be more effective depending on specific country circumstances. (PDF, 751Kb)
Checklist for e-Government Leaders. This OECD Policy Brief answers fundamental questions concerning the whys, hows, and whats of e-Government. (PDF, 199Kb)
e-Government Leadership: High Performance, Maximum Value. This is a study by Accenture examining the role and impact of leadership in e-Government.
e-Government Leadership: Engaging the Customer Study. Improving citizen satisfaction is the key factor driving the development of online government services, far more significant than the pressure to reduce costs, according to this study by Accenture.
Strengthening e-Government Leadership: The Emerging Role of the Chief Information Officer in the Public Sector. As a learning event sponsored by the World Bank’s e-Development Thematic Group, this videoconference brought together audiences from various countries to discuss the role of CIOs.
Eight Imperatives for Leaders in a Networked World. This is an article written by Jerry's Mechling, director of Harvard's e-Government Executive Education Project. (PDF, 479Kb)
Articles on Leadership in Government. The articles and links on this site were selected for their relevance to leadership and management in the public sector.
e-Development from Excitement to Effectiveness. This World Bank report highlights key issues that have immediate relevance to policy makers in developing nations who make decisions on investments and development goals. It includes a chapter on e-Leadership. (PDF, 5945Kb)
Strengthening e-Government Leadership and Institutions: Key Models, Roles, and Lessons.
Sponsored by the Government of Kazakhstan and the World Bank, this document summarizes the proceedings of a videoconference on e-leadership. (PDF, 377Kb)
Center for Public Leadership, Harvard University. The site provides articles and working papers on leadership that offer many examples and different frameworks.
Social Entrepreneurship: Leadership that Facilitates Societal Transformation. One of the more interesting papers on KSG site with a focus on development. (PDF, 205Kb)
A Short Guide on Leadership Traits. With numerous links to other sites on leadership, this guide discussed traits to emulate and to avoid.
Public Sector Leadership Capacity Development for Good Governance in Africa. This report from a recent seminar in Uganda highlights leadership traits and challenges in the African context. (PDF, 451Kb)
PREM (Poverty Reduction and Economic Management) Notes on E-Government. (type in "e-government" under search) A number of these notes, written by World Bank staff, focus on lessons learned in e-government programs.
Compendium - eGovernment Innovative Practices. This UNPAN report offers basic information on hundreds of projects all over the world focusing on different aspects of e-Government. (PDF, 1519Kb)
e-Government for Better Government. (abstract with ordering info) This OECD book contains new ways of thinking in the area of e-government and addresses issues such as delivery, coordination, business processes, and the business case.
The UN Global e-Government Readiness Report 2005: From e-Government to e-Inclusion. This report explores the linkages between e-Government and development, and presents an assessment of the countries according to their state of e-government readiness and the extent of e-participation worldwide.
The e-Government Handbook for Developing Countries. As a joint project developed by infoDev and the Center for Democracy and Technology, this publication serves as a tool for countries adopting e-Government. (PDF, 3908Kb)
e-Government for Development.This UNPAN newsletter provides a concise background of e-Government issues and challenges, using examples and presenting lessons learned. (PDF, 1066Kb)
Enabling E-Government for Developing Countries.This paper is from USAID's series on "Best Practices in ICT Policy." (PDF, 89Kb)
Events hosted by the e-Development Thematic Group of the World Bank. This is a listing of events, mainly centered on e-government initiatives, organized by the World Bank.