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Knowledge Management

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Read case studies of how the World Bank assisted different organizations and communities in utilizing Knowledge Management practices to address development challenges and lessons learned in the process.

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infocity logoInfoCity: Connecting Cities to Global Knowledge & Resources

In 1999 municipal staff from seven Filipino cities met to create a comprehensive plan for economic growth, anti-poverty measures, and priorities for municipal planning and investment. Within four years this small group has grown into an active and ongoing community of practice (CoP), enabling 40 cities in the Philippines to tap into each other’s experiences to address municipal challenges.

arrowKnowledge Sharing in Practice: Listening and Learning from Clients and Stakeholders
The Development Forum has been the World Bank's venue for e-discussions since late-1998. The Forum recently hosted its 100th public e-discussion. As a low-cost service to Bank units and partners, it has added value to their work by providing an online space for discussing a very broad and exciting range of topics.

arrowPutting Partnerships at the Forefront of Environmental Training in China
Working in a country with severe environmental problems, the Multi-year Environmental Training Program offers a menu of training courses and other learning activities each year to hundreds of Chinese officials, students, and members of civil society. The strength of the program has been its partnership focus.

trnsp smallarrowTapping into the Knowledge of the Transport Sector
A Bank Team Leader in Nigeria sent an e-mail to the Transport network distribution list seeking best practice examples for a National Transport Sector Strategy. The first response came, a mere twenty minutes after the initial inquiry was sent, from a Bank staff member working in Beirut.

arrowAyuda Urbana: Creating Communities on Urban Issues
Urban development policies in Central America and the Caribbean are critical for millions of people who live in hundreds of crowded cities. However, getting relevant and timely information and establishing a dialogue with others present difficult challenges.

arrowStrengthening Parliamentary Institutions through Learning and Knowledge Sharing
During the past seven years, the World Bank Institute has sponsored nearly 200 conferences, seminars, and workshops. Rather than relying on a traditional "top-down" approach to training, learning events now explicitly involve, using adult education methodologies, the active sharing of experiences among participants so that they can learn about each other's efforts in addressing common issues and problems.

arrowVirtual Communities and "Low-Tech" Tools: Lessons Learned at the World Bank
Online communities are growing in number and prominence, but are difficult to build and sustain for many reasons. How has the World Bank fared with its online communities? What lessons has it learned and what challenges still exist?

arrowIntegrating the Work of Thematic Groups, WBI, and Partners
How can the World Bank help countries fund and implement the wider reproductive health and rights-based approach? This was one of the overarching concerns that arose during the mid 1990s as countries struggled to deal with changes in donor funding from vertical programs to sector-wide and other approaches, and competing priority programs fought for increasingly scarce resources.

Other Examples

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