|Tools for monitoring and evaluation|
Quantitative service delivery surveys (QSDS)
QSDS go beyond the PETS focus of tracking funds. It examines the efficacy of spending, as well as incentives oversight, and the relationship between those who contract for a service and those who deliver it (for example, the relationship between parents and school administrators). In QSDS the facility or service provider is typically the main unit of observation, just as the household is the unit of observation in household surveys.
QSDS can be applied to government and private (for-profit and not-for-profit) service providers. In each case, data are collected both through interviews with managers and staff and from the service provider’s records. In some cases, beneficiaries are also surveyed. Triangulating the data collection allows cross-validation of information. However, such information collection is time-consuming.
More information on QSDS: